T-mobile jd powers

 

"We find buyers are increasingly avoiding models with poor reputations for dependability, so manufacturers can’t afford to let quality slip, particularly on their best sellers"

©2017 J.D. Power. All Rights Reserved. J.D. Power is a member of CASRO and subscribes to the Code of Standards and Ethics for Survey Research.

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T-mobile jd powers

For additional J.D. Power ratings data, please visit www.jdpower.com/cars and www.jdpower.com/ratings . < Back

"This is a unique, comprehensive consumer study that defines consumer expectations in the ever-changing social space and measures companies' performances against those benchmarks," said Jacqueline Anderson, director of social media and text analytics at J.D. Power and Associates. "This study provides companies with the framework they need to begin effectively integrating social media into their business strategies. It also illustrates the relationship between a positive social media experience and consumer purchase intent."

The study focuses on two types of social media engagements, marketing and servicing, and provides best practices for each. Marketing engagements include connecting with consumers to build brand awareness and affinity, in addition to promoting coupons and deals. Servicing engagements include answering specific consumer questions or resolving problems.

"We find buyers are increasingly avoiding models with poor reputations for dependability, so manufacturers can’t afford to let quality slip, particularly on their best sellers"

©2017 J.D. Power. All Rights Reserved. J.D. Power is a member of CASRO and subscribes to the Code of Standards and Ethics for Survey Research.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Review our Privacy and Cookie Notice for more details.

In honor of Data Privacy Day--an international effort to raise awareness and promote privacy and data protection best practices--we offer this fifth edition of Gibson Dunn's Cybersecurity and Data Privacy Outlook and Review.  In 2016, companies, governments, and consumers were again challenged to navigate an evolving landscape of cybersecurity and privacy issues.  This year saw flash points impacting the trajectory for data breach litigation, the future for privacy class actions, and the scope of government powers to both regulate data collection practices and gather data itself.  Cybersecurity also burst onto the international regulatory and political scene.

Among other developments, this year the Supreme Court issued its decision in Spokeo, Inc. v. Robins , a long-awaited development addressing (somewhat) plaintiffs' burden to show concrete injury to satisfy Article III standing.  Plaintiffs and defendants had argued for years over what allegations are sufficient to show a true privacy harm.  While it may not have resolved all the open issues, the Spokeo decision has already been cited over one thousand times. 

We cover these topics and many more in this year's Review: (i) civil litigation; (ii) U.S. government regulation of privacy and data security; (iii) U.S. government data collection; and (iv) international developments.  For additional coverage of international developments, please see our separate International Cybersecurity and Data Privacy Outlook and Review.